I would have rated ease of use as 5 stars the only reason for giving it 4 is that due to the level of functionality it can take some time to grow in to and learn how best to use the functionality. Technology is a huge aspect of our company and a big selling feature to our clients. We have been using Construction Suite for several years now and although obviously, it is not a software solution built just for us, it often feels as if it is as it is so versatile. UDA provides a fast track to feed issues directly to their development staff. It makes life so much easier when speaking to someone who genuinely understands the product and is not just reading off a customer service script. The most serious of these issues was actually a limitation of QuickBooks and not a Construction Suite issue but all the same this was given the same level of attention and resolved quickly. Customer Support are always extremely polite & professional and today, when I called a couple of times to discuss some minor and one not so minor issue customer, rep was extremely helpful and contrary to what is often the case with support these days, she actually took the time to listen and understand the issues & then helped to resolve every one of them in a timely manner. Opmerkingen: Like any system that has the level of functionality that Construction Suite has there are always going to be occasional "niggles".
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